Currently the only payment method available on the site is payment by PayPal.

The packages are processed and delivered by courier, within 48 – 120 hours from placing the order.

Orders will be processed and shipped only during this time, if you want to receive the order within a period that exceeds this time, we ask you to place the order near the chosen date.

For orders over 25 £, shipping is free!

• Standard Delivery (Royal Mail): £3.95
• Courier – UK Mainland (next day): £5.95

We currently only deliver in the UK.

We offer a refund for an unwanted item returned within 30 days of receipt. Please be aware that we must receive returns within 30 days of delivery – this is irrespective of your chosen payment method.

Ass well please note that all the return items must be in a saleable condition: Unopened, with all original product packaging and hygiene seals untouched. We are unable to offer a refund, on items that are not re-saleable. If the order qualified for a free gift, it must also be returned before your refund or replacement can be processed.

We aim to refund you within 12 business days of the product being returned to 24Skin, however, these times may be impacted and fluctuate during periods with a high volume of work.

All returns will be credited to the original method of payment. We cannot process your refund to an alternative card, and we do not offer store credit or exchanges. The refund will be issued upon processing the returned product(s).

The address where you need to send the returns:
WHITEHOUSE BUSINESS SOLUTIONS LTD
Attn: RETURNS
Whitehouse Business Park
White Ash Green
Halstead
Essex
CO9 1PB

You can change your customer data at any time by accessing the “Addresses” and “Account Details” sections of “My Account”.

You can find out more about the yes order by clicking on Track Order.

Send an email with a detailed offer / presentation and all contact details to: contact@24skin.co.uk

The list of products for which notification has been requested is available to customers registered in the “Subscription List” section of “My Account”.

Only customers registered on the site (those who have an account) benefit from the reward points. These are visible in “My Account” in the “Reward Points” section.

24Skin.co.uk has as object of activity the retail trade, for this reason there are limitations to the addition of the products in the basket. The limitation is dynamic, it is not standard, so for most products no limit is set, but there are also products for which the limitation is a maximum of 2/3/5 pieces per order.
When the limit is exceeded, in the cart you are notified which are the products and what the purchase limit is.

Unfortunately, a placed order cannot be modified, neither the contact data nor the products.